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Discount and refund

World's first VR rail bike

VR Discount information

Discount rate Discount targets Note

Refund policy

Regarding refund amount when you cancel boarding excluding handling fee
  • 100% refund when canceled 3 days before departure
  • f cancellation made two days before departure,
    20% of the total amount will be deducted and the rest refunded.
  • If cancellation made one day before departure,
    30% of the total amount will be deducted and the rest refunded.
  • If canceled 20 minutes before the departure time of the same day,
    50% of the total amount will be deducted and the rest refunded.
  • For same day cancellations, it must be made 20 minutes before departure
    for refund to be possible.
  • No refund will be made in case of non-arrival or non-arrival
    within the boarding time without notice on the departure date.
  • Date cannot be changed
  • Partial cancellation is possible by internet or telephone consultation
  • The refund policy applies equally during rainy weather